Failing the 77-731 exam means paying the registration fee all over again. Preparing with the 35 up-to-date practice questions from Real4Prep is by far the cheaper route to your Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills.
Microsoft 77-731 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills |
| Exam Number: | 77-731 |
| Real Exam Qty: | Approx. 35–40 tasks (performance-based) |
| Exam Format: | Live application environment, Performance-based tasks in Outlook, Multiple-step simulation |
| Certificate Validity Period: | No expiration (MOS 2016 credentials do not expire) |
| Available Languages: | Spanish, French, English, Portuguese, Japanese, Chinese (Simplified), German |
| Passing Score: | 700 (scaled score out of 1000) |
| Related Certifications: | MOS PowerPoint 2016 MOS Excel 2016 MOS Word 2016 MOS Outlook 2016 Expert (if applicable) |
| Exam Price: | Approximately 100–120 USD (varies by region) |
| Exam Duration: | 50 minutes |
| Recommended Training: | Microsoft Learn Outlook Training MOS Outlook 2016 Exam Prep Resources |
| Exam Registration: | Certiport Official Registration Microsoft Certification Portal |
| Sample Questions: |  |
| Exam Way: | Proctored exam delivered via Certiport testing centers or authorized online proctoring. |
| Pre Condition: | No formal prerequisites required, but familiarity with Outlook 2016 interface is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/mos-outlook-2016/ |
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Outlook Data and Settings | - Use backup and export features - Manage folders and mailbox structure - Configure data files and archiving |
| Topic 2: Manage Schedules | - Schedule meetings and invites - Create and manage calendar appointments - Configure reminders and recurrence |
| Topic 3: Manage Messages | - Organize and manage messages - Compose and send email messages - Apply rules and filters - Use search and categorize emails |
| Topic 4: Manage Contacts and Tasks | - Create and manage contacts - Create and assign tasks - Track task progress and updates |
| Topic 5: Manage Outlook Environment | - Customize Outlook settings and options - Configure mail accounts and profiles - Navigate Outlook interface efficiently |
Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills FAQs: What Candidates Ask Most
The Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills is the official Microsoft exam that leads to the Microsoft Office Specialist (MOS) Outlook 2016 certification at the Associate level. Passing it validates your skills against Microsoft standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as MOS Word 2016, MOS Excel 2016, MOS PowerPoint 2016, MOS Outlook 2016 Expert (if applicable), so it can serve as a solid step in a broader certification path.
The 77-731 exam has Approx. 35–40 tasks (performance-based) questions in total and must be completed within 50 minutes. That leaves only a narrow time budget per item, so train yourself to flag a difficult question, move on, and circle back later instead of getting stuck. A week or two before your test date, run at least one full timed mock exam in the Real4Prep desktop or online test engine under the same 50 minutes limit, and repeat until you can finish with a few minutes left for review.
The passing score for the 77-731 exam is 700 (scaled score out of 1000), and the official registration fee is Approximately 100–120 USD (varies by region). Keep in mind that a failed attempt is not discounted — retaking the exam means paying the full fee again — so it is wise not to book your seat until your practice scores sit comfortably above the passing mark. Working through the 35 questions at Real4Prep in timed mode is a reliable way to judge when you are truly ready.
Microsoft sets the following requirement for the 77-731 exam: No formal prerequisites required, but familiarity with Outlook 2016 interface is recommended.. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://learn.microsoft.com/en-us/credentials/certifications/mos-outlook-2016/ before you register.
You can register for the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills through the following official channels:
The 77-731 exam is delivered as Proctored exam delivered via Certiport testing centers or authorized online proctoring., so review the technical and check-in requirements for that format when you schedule your appointment.
Microsoft recommends the following official training options for the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills:
Official courses build the theory, and pairing them with the 35 practice questions from Real4Prep turns that knowledge into exam-ready answers.
Yes. Real4Prep offers a free PDF demo for the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills, so you can review real sample questions and judge the quality before paying anything. After your purchase, you receive 365 days of free updates — whenever the question pool changes, you get the latest version at no cost. Once that period expires, you can extend your update service at a 50% discount from your member zone.
If you take the 77-731 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee. To qualify, submit a scanned copy of your exam enrollment slip together with your official Score Report (PDF) within 2 days after the exam date, and your claim will be processed within 7 days. Note that the guarantee applies only to the corresponding exam: attempts taken within 3 days of purchase, downloaded-but-unused materials, free resources, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not refund, you can exchange the product for two free exam products of equal value while keeping the update service on your original purchase.
Delivery is instant: your files are available to download right after payment and are also sent to your email within one minute. If nothing arrives within 2 hours, contact our support team (and check your spam folder first). There is no limit on the number of computers you can install the product on.
The Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills is organized into 5 domains. Among the first ones are Manage Messages, Manage Outlook Data and Settings, Manage Outlook Environment, and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full 77-731 exam outline above on this page.
Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills Sample Questions:
Locate the ''Account'' conversation in the Vendors folder. Send the entire conversation and all future messages related to that conversation to the Deleted items folder.
Correct Answer:
See below for solution.
Explanation
Locate the conversation. Click on "Ignore" and then "Ignore Conversation"
Create an appointment that has the subject ''Working From Home''. Configure the appointment to recur from
8:00 Am to 11:00 AM (from 8 o'clock until 11 o'clock) every other Friday starting the first Friday of next year.
Show your time during the appointment as Working Elsewhere. Save close the appointment.
Correct Answer:
See below for solution.
* Create a new appointment and give the following options in "Recurrence"
* In Show as, select "Working elsewhere" and save and close the appointment.
In the Drafts folder, open the ''Process Development'' message. Apply the Basic (Stylish) style set. Send the message.
Correct Answer:
See below for solution.
Explanation
In message body click on Format Text tab - Change styles - Style set - select Basic (Stylish)
On the Calendar, open the ''Doctor Visit'' appointment that occurs next Wednesday. Configure the reminder to display without playing a sound. Save and close the appointment.
Correct Answer:
See below for solution.
Explanation
Locate the appointment in calendar and double click to open it. Click on Options dialog box launcher and uncheck "Play this sound"
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