Syllabi change, and so do exams — ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) is no exception. Real4Prep refreshes its ITIL-Foundation Deutsch practice questions throughout 2026, and 365 days of free updates keep all 325 questions aligned with the current exam.
ITIL ITIL-Foundation Deutsch Exam Overview:
| Certification Vendor: | AXELOS / PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification - IT Service Management |
| Exam Number: | ITIL-Foundation / ITIL4-F |
| Passing Score: | 65% (26 out of 40) |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 5 Foundation |
| Exam Format: | No Negative Marking, Closed Book, Multiple Choice, Single Best Answer |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Certificate Validity Period: | 3 years (active status; permanent credential) |
| Real Exam Qty: | 40 |
| Exam Price: | $385 USD (varies by region and bundle) |
| Available Languages: | Portuguese (Brazil), Norwegian, Polish, Japanese, Finnish, German, Spanish, Chinese, French, English, Danish, Italian |
| Recommended Training: | PeopleCert Accredited Training Providers Official ITIL 4 Foundation Publication |
| Exam Registration: | PeopleCert Official Registration AXELOS ITIL Page |
| Sample Questions: |  |
| Exam Way: | Online proctored via PeopleCert ExamShield or in-person at Pearson VUE / accredited test centers |
| Pre Condition: | No formal prerequisites required; open to all candidates |
| Official Syllabus URL: | https://www.peoplecert.org/certifications/itil-4-foundation |
ITIL ITIL-Foundation Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Service Value System | 18% | - Governance - Overview of the Service Value System - Service Value Chain - Continual improvement |
| Topic 2: ITIL Guiding Principles | 20% | - Progress iteratively with feedback - Keep it simple and practical - Start where you are - Optimize and automate - Think and work holistically - Focus on value - Collaborate and promote visibility |
| Topic 3: ITIL Practices | 15% | - Technical management practices - General management practices - Service management practices |
| Topic 4: ITIL Service Value Chain Activities | 15% | - Plan, Improve, Engage - Obtain/Build, Deliver and Support - Design and Transition |
| Topic 5: Four Dimensions of Service Management | 17% | - Information and technology - Organizations and people - Partners and suppliers - Value streams and processes |
| Topic 6: Key Concepts of Service Management | 15% | - Products, services, and service offerings - Service and service relationships - Value, outcomes, costs, and risks |
Everything Candidates Ask About ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version)
The ITIL-Foundation Deutsch exam, officially titled ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version), is the qualifying exam for the ITIL 4 Foundation certification, which sits at the Foundation / Entry Level level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a ITIL career path. It also connects to ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 5 Foundation, so the effort you put in now keeps paying off as you advance.
The ITIL-Foundation Deutsch exam gives you 40 questions to complete within 60 (75 for non-native English speakers). Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what Real4Prep's test engines are designed for.
The passing score for ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) is 65% (26 out of 40), and the official registration fee is $385 USD (varies by region and bundle). Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.
According to the official requirements: No formal prerequisites required; open to all candidates. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.
Registration for the ITIL-Foundation Deutsch exam is handled through the official channels below:
The exam is delivered in the following format: Online proctored via PeopleCert ExamShield or in-person at Pearson VUE / accredited test centers. Pick a date that leaves room for at least one full timed practice test beforehand.
ITIL recommends the following official training options for candidates preparing for ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version):
Courses build the foundation, but they work best alongside question practice. That is where Real4Prep comes in: the 325 practice questions in our ITIL-Foundation Deutsch package let you rehearse the exam format at your own pace and see exactly where you stand.
Yes — Real4Prep offers a free PDF demo of the ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your ITIL-Foundation Deutsch material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) syllabus is organized into 6 exam domains. The first three are:
- Four Dimensions of Service Management (17%)
- ITIL Practices (15%)
- ITIL Service Value Chain Activities (15%)
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your Real4Prep practice questions are mapped to.
ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) Sample Questions:
Welche der folgenden Informationen enthält Informationen, die an den Dienstübergang übergeben werden, um die Implementierung eines neuen Dienstes zu ermöglichen?
- A. Ein Service Transition Package (STP)
- B. Ein Service Design Package (SDP)
- C. Eine Serviceoption
- D. Eine Service-Charta
Correct Answer: B 🗳️
Welche der folgenden Definitionen ist die beste Definition für IT-Service-Management?
- A. Implementierung und Management hochwertiger IT-Services, die den Geschäftsanforderungen entsprechen
- B. Ein interner Dienstanbieter, der in eine Geschäftseinheit eingebettet ist
- C. Technische Implementierung unterstützender IT-Infrastrukturkomponenten
- D. Ein vollständiger Satz aller Dokumentationen, die für die Bereitstellung erstklassiger Services für Kunden erforderlich sind
Correct Answer: A 🗳️
Welche der folgenden Aussagen ist die BESTE Beschreibung eines zentralen Service Desks?
- A. Es gibt einen einzigen Schreibtisch an einem Ort, der die gesamte Organisation bedient
- B. Der Schreibtisch verwendet Technologie und andere Support-Tools, um den Eindruck zu erwecken, dass sich mehrere Schreibtischstandorte an einem Ort befinden
- C. Der Schreibtisch befindet sich innerhalb oder physisch in der Nähe der Benutzergemeinschaft, der er dient
- D. Der Desk bietet weltweiten 24-Stunden-Support
Correct Answer: A 🗳️
Welche der folgenden Gründe sind der Grund, warum ITIL erfolgreich ist?
1. ITIL ist herstellerneutral
2. Es werden keine Aktionen vorgeschrieben
3. ITIL steht für Best Practice
- A. nur 1 und 3
- B. nur 1 und 2
- C. nur 2 und 3
- D. Alle oben genannten
Correct Answer: D 🗳️
Welche der folgenden Aussagen zur Meldung und Protokollierung von Vorfällen ist RICHTIG?
- A. Vorfälle können nur von Benutzern gemeldet werden
- B. Vom technischen Personal gemeldete Vorfälle müssen ebenfalls als Probleme protokolliert werden
- C. Alle Anrufe an den Service Desk müssen als Vorfälle protokolliert werden
- D. Vorfälle können von jedem gemeldet werden, der eine Störung oder eine mögliche Störung des normalen Betriebs feststellt
Correct Answer: D 🗳️
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