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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Integration | - VoIP protocols and QoS considerations - SIP trunking and PSTN connectivity |
| Advanced Features and Applications | - Contact handling and call routing - Voicemail and unified messaging |
| SME Communications Solutions Overview | - Avaya SME portfolio architecture and components - IP Office and SMB communication fundamentals |
| Maintenance and Troubleshooting | - System upgrades and patch management - Fault isolation and diagnostics |
| Installation and Configuration | - System deployment and initial setup - Endpoint configuration and user provisioning |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
A) Call Status Application
B) Web session to the IP Office address
C) System Status Application
D) Telnet session to the IP Office
E) SSH session to the IP Office address
2. For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)
A) Set SMDR.
B) Set CDR.
C) Set IP address of call accounting software.
D) Install Delta Server.
3. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
A) MAPI
B) UMS Web
C) SNMP
D) IMAP
4. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)
A) Secondary VoiceMail Pro Server installed on the network
B) Primary Server IP Address configured on the secondary server
C) License for the secondary VoiceMail Pro Server
D) Backup Server IP Address configured on IP Office
5. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
A) IP Office Manager
B) VoiceMail Pro Client
C) System Status Application (SSA)
D) IP Office System Monitor
E) Avaya phones
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A,C | Question # 3 Answer: A | Question # 4 Answer: A,D | Question # 5 Answer: A,C,E |
