A complete system beats good intentions: Real4Prep's platform automatically checks for Avaya Aura Communication Manager Administration updates and alerts our staff — 92 practice questions for the 3100.1 exam, never stale in 2026.
Avaya 3100.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Communication Manager and CM Messaging - Embedded Implementation and Maintenance Exam |
| Exam Number: | 3100.1 |
| Real Exam Qty: | 60 - 92 |
| Certificate Validity Period: | 2 years |
| Exam Price: | Approx. $125 - $150 USD (varies by region) |
| Available Languages: | English |
| Related Certifications: | Avaya Aura Core Implementation Avaya Aura Communication Manager Maintenance |
| Exam Duration: | 90 minutes |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Format: | Multiple Choice |
| Recommended Training: | Avaya Aura Communication Manager Administration Course |
| Exam Registration: | Pearson VUE Avaya Learning Center |
| Sample Questions: |  |
| Exam Way: | Proctored online or on-site at authorized testing centers |
| Pre Condition: | Basic knowledge of Avaya Aura architecture, telephony concepts, and prior hands-on experience with Communication Manager recommended; no mandatory prerequisite exams |
| Official Syllabus URL: | https://learning.avaya.com/ |
Avaya 3100.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CM Messaging - Embedded | 15% | - Messaging system integration - Troubleshooting messaging services - Voice mail features and settings - Mailbox administration |
| Topic 2: User & Endpoint Administration | 25% | - SIP and H.323 endpoint setup - User features and permissions - Class of Service (COS) and Class of Restriction (COR) - Station and endpoint configuration |
| Topic 3: Avaya Aura Communication Manager Architecture | 20% | - Redundancy and high availability - Server and platform overview - Core components and deployment models |
| Topic 4: System Access & Management Interfaces | 25% | - System security and access control - Command Line Interface (CLI) navigation - Accessing System Manager - Using Avaya Site Administration (ASA) |
| Topic 5: Call Routing & Features | 15% | - Trunk configuration and management - Call vectoring and routing rules - Call coverage, hunt groups, and VDNs |
Avaya Aura Communication Manager Administration Exam FAQ — Clear and Current
Basic knowledge of Avaya Aura architecture, telephony concepts, and prior hands-on experience with Communication Manager recommended; no mandatory prerequisite exams Vendors revise eligibility rules periodically, so confirm the current requirements on the official page (official 3100.1 exam page) before registering.
Delivery is instant — an automatic email within a minute of payment, unlimited devices, and 7*24 online service (replies within two hours) if anything's missing after 2 hours; check spam first. If you fail the corresponding 3100.1 exam within 60 days of purchase, we refund all the cost you paid: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Alternatively, exchange for two equal-value products free.
90 minutes for 60 - 92 questions. Train the pace in advance: timed practice sessions turn the exam clock from a threat into a habit.
Yes:
Official courses build the base; the 92 practice questions for the Avaya Aura Communication Manager Administration — every answer expert-verified — build the readiness.
The Avaya Aura Communication Manager Administration blueprint spans 5 domains — including Avaya Aura Communication Manager Architecture (20%), CM Messaging - Embedded (15%), User & Endpoint Administration (25%). Study in proportion to the weightings; the complete outline above details every subtopic.
Yes — free demo downloads let you tell whether the Avaya Aura Communication Manager Administration material suits you before purchasing. Purchases include 365 days of free updates, each new version emailed immediately; renew afterward at 50% off.
Through the vendor's official registration channels:
The Avaya Aura Communication Manager Administration is delivered Proctored online or on-site at authorized testing centers — choose the arrangement that fits you when booking.
Approx. $125 - $150 USD (varies by region) per attempt, Not publicly disclosed by Avaya to pass. Retakes bill again at full price — prepare thoroughly with the 92 practice questions for the 3100.1 exam at Real4Prep first.
The Avaya Aura Communication Manager Administration is Avaya's certification exam for Avaya Certified Specialist - Aura Communication Manager Administration, at the Specialist level. These certifications are valued precisely because they're demanding — passing one validates real capability. Related credentials include Avaya Aura Communication Manager Maintenance, Avaya Aura Core Implementation.
Avaya Aura Communication Manager Administration Sample Questions:
System functionality for a user is controlled by accessing one of the 16 class of service (COS) settings.
What does the COS settings control?
- A. the applications that a user can access and use
- B. the optional features that a user can access and use
- C. the level of service that the user will get during peak usage time
- D. the capabilities or limits of calling privileges
Correct Answer: B 🗳️
The Avaya Extension to Cellular feature provides users with the capability to have one administered telephone that supports communication manager features for both an office telephone and one outside cellular or wireless telephone, two fields must be set to "Yes" in order to use this functionality:
Enhanced EC500 and extended Cvg/Fwd Admin.
Which command do you use to verify the field settings?
- A. System-parameters wireless
- B. System-parameters customer-options
- C. System-parameters converge-forwarding
- D. System-parameters features
Correct Answer: B 🗳️
A user reports that when attempting to dial an external call to local number the system does nothing - just silence.
You interview the user as follows.
You: What happens if you longer after you dial your number?
User: once I waited for about half a minute, then I heard these tones that supported the something
was wrong.
You: Did the sound stay on the same pitch or did it change pitches back and forth?
User: Back and forth one pitch higher than the other.
You: OK, that helps. What did you dial to get an outside line?
User: Nine (9)
You: Thank you, I appreciate the information, I will get back with you shortly.
With reference to the scenario shown in the exhibit, which action should you take?
- A. Determine the correct Feature Access Code to make an external call and inform the user
- B. Re-administer the feature access code for the user's situation to dial '9' to make an external call.
- C. Re-administer the Dial Plan to requiring 10 digits for making local external calls
- D. Do nothing to the Dial Plan but delete the "*" Feature Access Code
Correct Answer: A 🗳️
You are preparing to configuration the system to perform an automatic daily full backup to external storage medium.
What Information must you know about HIP FTP server to program the backup?
- A. IP address, port number, protocol, and default directory
- B. IP address, port number, and default directory
- C. User name, password, and default directory
- D. User name, password, IP address, and default directory
Correct Answer: D 🗳️
When adding an extension, you must conform to which form In Communication Manager?
- A. COR
- B. COS
- C. Dial Plan
- D. FAC
Correct Answer: A 🗳️
Viewing page 1 out of 19 pages.
Viewing questions 1-5 out of 92 questions.
