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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Topic 2: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 3: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 4: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 5: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 6: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 7: Networking and Infrastructure Design | - Infrastructure Requirements
|
Avaya Midsize Solution Design Sample Questions:
1. In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
A) IP Office Web Client
B) Vantage Connect Client
C) Avaya IX Workplace Client
D) Avaya Equinox Attendant
2. Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
A) J139
B) J169
C) J129
D) J179
3. Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
A) No additional user licenses
B) 16 additional Mobile user licenses
C) Six additional Power user licenses
D) 16 additional Office user licenses
4. Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?
A) It adds Outlook access to the Avaya IX Workplace Client for IP Office.
B) It adds Avaya IX Workplace Client functionality to the Outlook window.
C) it adds a subset of one-X Portal functionality to the Outlook window.
D) it adds Outlook access to the one-X Portal desktop.
5. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?
A) WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
B) DECT Is voice only and the chance of hacking Is minimal,
C) WiFi provides voice and data access for users.
D) DECT supports longer distances than Wi-Fi.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
