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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which tool allows the administrator to analyze call routing in Cisco Unified Communications Manager without physically placing a call?

A) Cisco Unified Communications Manager Serviceability tools
B) Cisco Unified Communications Manager Dialed Number Analyzer.
C) Cisco IOS Gateway debug commands.
D) Cisco Unified Communications Manager RTMT trace output.
E) base configuration information for this user that specifies Class of Restriction, Partition and Calling Search Space information
F) Cisco Unified Communications Manager OS Administration.

2. The intrasite link is down on the Cisco Unity Connection due to DNS problems.
Which two options restore the intrasite link? (Choose two.)

A) Change the hostname from FQDN to IP address.
B) Troubleshoot the external message store.
C) Enable the directory synchronization.
D) Synchronize voice names with the remote network.
E) Reboot the Cisco Unity Connection server.
F) Fix the DNS servers.

3. A junior engineer has attempted to configure an MGCP gateway to register with a Cisco Unified Communications Manager cluster.
Which troubleshooting approach is most relevant to achieving MGCP gateway registration with the Cisco Unified CM cluster?

A) Remove all H.323-related commands on the MGCP gateway.
B) Remove all gatekeeper-related commands on the MGCP gateway.
C) Create a VoIP dial peer on the MGCP gateway to point to the Cisco Unified CM cluster.
D) Make the gateway hostname match the MGCP gateway name in Cisco Unified CM.

4. Refer to the exhibit.

HQ_MRGL is assigned to the HQ IP phones. BR_MRPGL is assigned to the BR IP phones. The remote site BR IP phones only support G711 codec. When a call is placed from HQ phone, the call fails. Which statement indicates how this issue is resolved?

A) Configure the Transcoder at the BR site and assign it to BR_MRG
B) Configure the Transcoder at the HQ site and assign it to HQ_MRG
C) The Transcoder should be assigned to its own MRG, which should then be assigned to the default device pool at HQ.
D) A Transcoder is not needed. The HQ phones will automatically change over to G 711 codec.

5. Where does an IP phone obtain the extension number and speed-dial settings from?

A) the settings that are configured on the physical phone
B) the device and line configuration in Cisco Unified Communications Manager, during the registration process
C) the registration file that the phone receives from the Cisco Unified Communications Manager
D) the default device profile that is configured in Cisco Unified Communications, Manager

Solutions: