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Cisco 642-444 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Gateway Integration | - MGCP, H.323, and SIP protocols - PSTN connectivity |
| Topic 2: Quality of Service (QoS) for Voice | - Latency, jitter, and packet loss considerations - Voice traffic prioritization |
| Topic 3: Troubleshooting IP Telephony | - Call setup and routing issues - Device registration problems |
| Topic 4: Media Resources and Call Control | - Conference bridges and transcoding - Music on hold and annunciators |
| Topic 5: Dial Plan Implementation | - Route patterns and translation patterns - Partitions and Calling Search Spaces (CSS) - Digit manipulation and normalization |
| Topic 6: Cisco Unified Communications Manager (CUCM) Configuration | - Device pools, regions, locations - Call routing basics - User and device configuration |
| Topic 7: Voicemail and Unified Messaging | - Cisco Unity Connection integration basics |
| Topic 8: Cisco Unified Communications Architecture | - IP telephony infrastructure overview - CUCM deployment models and components |
