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Cisco 642-831 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting LAN Switching | 25% | - VLAN and trunking issues - EtherChannel and switch performance - Spanning Tree Protocol problems |
| Topic 2: Troubleshooting WAN and Remote Access | 20% | - ISDN and DDR connectivity - Frame Relay and PPP issues - NAT and DHCP operation |
| Topic 3: Troubleshooting IP Routing | 25% | - OSPF and EIGRP troubleshooting - Route redistribution and path selection - Static and dynamic routing protocols |
| Topic 4: Troubleshooting Methodology | 20% | - OSI model approach - Systematic troubleshooting process - Documenting and verifying solutions |
| Topic 5: Troubleshooting Security and Services | 10% | - HSRP and high availability - Access control lists - Network management tools |
