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Nortel 920-362 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Integration | - IP telephony integration - External system connectivity |
| Communication Server 1000 Platform Architecture | - Core call processing and switching design - System components and architecture overview |
| Installation and Configuration | - Configuration of CS1000 elements - Initial system setup |
| Upgrades and Migration | - Software upgrade procedures - Version migration and compatibility |
| Maintenance and Troubleshooting | - System diagnostics - Fault isolation and resolution |
