Apple 9L0-415 real exam prep : OS X Support Essentials 10.9

  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Sep 25, 2026
  • Q&As: 218 Questions and Answers

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Apple 9L0-415 Exam Syllabus Topics:

SectionObjectives
Network Configuration- Network troubleshooting and diagnostics
- Network setup and connectivity
Installation and Configuration- Initial system setup and installation process
- System preferences and basic configuration
Applications and Processes- Application installation, management, and troubleshooting
- Process monitoring and activity management
System Troubleshooting and Maintenance- System diagnostics and repair tools
- Performance optimization and maintenance tasks
User Accounts and File Systems- File system structure and storage management
- User account management and permissions
Peripherals and Printing- Peripheral device management
- Printer setup and configuration

Apple OS X Support Essentials 10.9 Sample Questions:

Question #1

Metadata is information stored outside of a file or folder. It provides additional information about files and folders. Examples include: file flags, extended file attributes, and permissions.
(No Answer)

  • A. How can an OS X system automatically connect to a Wi-Fi network?
  • B. What is file system metadata? What are some examples of file system metadata?
  • C. What's a profile? How are profiles managed?
  • D. What can you enable to locate a lost Mac system?
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Disks are the actual storage hardware; partitions are logical divisions of a disk used to define the storage space; and volumes, contained inside partitions, are used to define how the individualfiles and folders are saved to the storage.

  • A. How are items inside the Finder's Network folder populated?
  • B. Where are application preferences stored?
  • C. How are disks, partitions, and volumes different from one another?
  • D. How does IPv4 addressing differ from IPv6 addressing?
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Client software is used to access network services provided by server software. The connection is established using a common network protocol known by both the client and server software. Thus, the client and server software can be from different sources.

  • A. What's the best source for acquiring printer drivers for OS X?
  • B. What's target disk mode and how is it engaged?
  • C. What's the primary interface for configuring network service applications?
  • D. What's the relationship between clients and servers as it relates to network service access?
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

  • A. Create a managed account with Parental Controls.
  • B. Create a Guest account.
  • C. Enable the Guest account for login.
  • D. Create a Sharing Only account.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #5

How can you identify duplicate fonts?

  • A. The Font Book application shows a small dot next to the name of any font that has duplicate resources.
  • B. The four methods used to eject a volume or disk from the Finder are:
    Drag the disk icon to the Trash in the Dock.
    Press and hold the Eject key for a few moments tounmount and eject optical media.
    Select the volume you want to eject and choose Eject from the File menu.
    In the Finder sidebar, click the small Eject button next to the volume you want to unmount and eject.
  • C. The OS X Mavericks installer can be downloaded from the Mac App Store for free.
  • D. The Messages application allows for on-demand screensharing that can be used even when the system screensharing service isn't enabled.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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