Prepare anytime in 2026: the IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals set from Real4Prep works on every electronic device with no install limits — 100 practice questions plus updates emailed immediately upon release.
IBM A2010-652 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM SmartCloud Control Desk V7.5 Fundamentals |
| Exam Number: | 000-652 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Related Certifications: | IBM Certified Associate - SmartCloud Control Desk V7.5 |
| Sample Questions: |  |
| Exam Way: | Online or onsite proctored exam |
| Pre Condition: | Basic understanding of IT service management concepts is recommended. |
IBM A2010-652 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Configuration | - Basic system setup and administration - Security roles and user management |
| Topic 2: Asset and Configuration Management | - IT asset lifecycle management - Configuration items and CMDB concepts |
| Topic 3: Process Automation and Reporting | - Reporting and monitoring capabilities - Workflow automation in SmartCloud Control Desk |
| Topic 4: Product Overview and Architecture | - Integration with IBM Tivoli / Maximo platform - SmartCloud Control Desk components and architecture |
| Topic 5: Service Desk Management | - Incident and service request handling - Workflow and escalation processes |
IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals Exam FAQ
The IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals blueprint spans 5 domains — including Service Desk Management, Product Overview and Architecture, System Configuration. Follow the weightings with your hours; the full outline above details every subtopic.
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Basic understanding of IT service management concepts is recommended. Eligibility rules change over time, so confirm the current requirements on the official page before you register.
The IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals is IBM's certification exam for IBM Certified Associate, at the Associate level — proof of practical skills that employers recognize. Our material for it is written by IT experts and certified trainers with a wealth of exam experience. Related credentials include IBM Certified Associate - SmartCloud Control Desk V7.5.
IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals Sample Questions:
Which three main capabilities are combined into IBM SmartCloud Control Desk V7.5?
- A. Change Management, Contract Management, Performance Management
- B. Asset Management, Change Management, Service Request Management
- C. Asset Management, Network Management, Event Management
- D. Service Request Management, Discovery Management, Problem Management
Correct Answer: B 🗳️
A user added new loggers in the Logging application on a clustered test server and selected Apply Settings. The user confirmed that the relevant messages were written into the log file. During the maintenance window, the same server was restarted. The user cannot find the new loggers he added previously when he logged back in the next day. What could be the reason?
- A. The Apply Settings action in the Logging application only works with the current login session.
- B. The database was restarted during the maintenance window which over-wrote the logger settings.
- C. The server was not started properties.
- D. When the server restarted, the settings in the logging.properties file (not the settings in the database) were applied.
Correct Answer: D 🗳️
Which applications support the automation in IBM SmartCloud Control Desk for processes such as incident, change, or asset management?
- A. Application Designer, Job Plans, Escalations
- B. Workflow, Logging, Application Designer
- C. Workflow, Actions, Escalations
- D. Escalations, Automate Scripts, Quick Configuration
Correct Answer: C 🗳️
Where are the IBM SmartCloud Control Desk log files located?
- A.
/profiles/ctgAppSrv01/profiles/ctgDmgr01/logs - B. \ibm\smp\maximo\tools\maximo
- C.
/profiles/ctgAppSrv01/logs/M/Server - D. \ibm\smp\logs
Correct Answer: C 🗳️
What is the purpose of domains within IBM SmartCloud Control Desk?
- A. To specify ownership of a set of objects within the product
- B. To allow global searches across areas of an organization
- C. To separate configuration items and assets into geographical areas
- D. To maintain a value list that can be used in fields within the product
Correct Answer: D 🗳️
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