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BlackBerry BCP-520 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BlackBerry MVS Solution Overview | 20% | - Solution benefits and use cases - Introduction to Mobile Voice System |
| Topic 2: Integration & Configuration | 25% | - Telephony infrastructure integration - High availability and redundancy - Gateway and trunk configuration |
| Topic 3: MVS Architecture & Components | 25% | - PBX / IP-PBX interface components - Core architecture and server roles - Integration with BlackBerry Enterprise Server |
| Topic 4: Deployment & Provisioning | 20% | - Pre-deployment planning and assessment - Installation and setup procedures - User and device provisioning |
| Topic 5: Features & Troubleshooting | 10% | - Common issues and resolution - Call handling and unified communications - Voicemail integration |
