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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM Storage Solutions Overview | - Enterprise storage system components - IBM storage product portfolio overview |
| Data Protection and Availability | - Replication technologies - High availability and disaster recovery - Backup and restore concepts |
| Storage Administration and Management | - Capacity planning and optimization - Volume provisioning and configuration - Storage monitoring and performance management |
| Troubleshooting and Support | - Performance troubleshooting - Common storage issues and diagnostics - Log analysis and problem determination |
| SAN and Networked Storage | - iSCSI and IP-based storage networking - Zoning, masking, and connectivity - Fibre Channel SAN concepts |
| Storage Fundamentals | - Basic storage concepts (block, file, object) - RAID concepts and data protection mechanisms - Storage architectures and tiers |
IBM Enterprise Storage Technical Support Sample Questions:
1. Which solution provides virtualization, consolidation, and automation for a cloud deployment?
A) IBM SmartCloudVirual Storage Center
B) Storwize V3700
C) FlashSystem 840
D) XIV Gen3 with IBM Spectrum Protect
2. Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?
A) DS8870 with ranks of 1.2TB drives
B) XIV with 2TB drives base without any features
C) SONAS with SATA drives
D) FlashSystem 840
3. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?
A) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.
B) The upgrade is a license key only.
C) Power off the TS7620, add new drives, power on and assign capacity.
D) There is no upgrade from 5.4TB to 11TB within one system.
4. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?
A) DS8870
B) IBM FlashSystem 840
C) XIV Gen3 with SSD
D) IBM FlashSystem V840
5. A customer is looking to improve performance in its storage environment. The customer is considering adding SSD drives or a FlashSystem product to the environment.
Which IBM tool will help the customer understand the benefit in performance of these different technologies?
A) Capacity Magic
B) Storage Tier Advisor Tool
C) Disk Magic
D) TPC
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
