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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharingrequirement?
Choose 2 answers

A) Customer Community Login User
B) Customer Community Plus Login User
C) Customer Community User
D) Partner Community User

2. Get Cloudy Consulting has decidedto set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?

A) Enable Search EngineOptimization (SEO).
B) Configure the default login.
C) Update organization-wide settings.
D) Enable Digital Experiences.

3. Ursa Major Solar would like touse three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company's portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?

A) The Record Detail component will only show record details for the Case object.
B) The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
C) The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template
D) The Record Detail component is a custom component and was not configured correctly

4. Cloud Kicks has noticed its new Experience Cloud site is taking a long time to load.
Which tool should the system administrator use to troubleshoot the problem?

A) Lightning Page Maximizer
B) Salesforce Community Page Optimizer
C) Cloud Network Optimization Bolt
D) Experience Cloud Performance Profiler

5. Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?

A) Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
B) Create a custom self-registration page and Apex handler that creates a person account for each user self- registering on the portal.
C) Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.
D) A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is By default a person account.

Solutions: