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HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:

1. What are three types of care that HP Technology Services provides? (Select three.)

A) Proactive Care
B) Lifecycle Event Services
C) Simplified Care
D) Flexible Care
E) Personalized Services
F) Foundation Care

2. Which statement is true about the appropriate type of sales motion to use with HP customers?

A) The sales motion should depend on the customer's stage in the Just Right IT (JRIT) maturity model.
B) Transactional is best in every sale of HP solutions and products.
C) Consultative is best in every sale of HP solutions and products.
D) The sales motion should depend on the relationship with the customer and the type of solution.

3. Which HP storage innovation removes allocated but unused space without affecting performance?

A) HP StoreOnce technology
B) HP flash-optimized storage technologies
C) HP thin technologies
D) HP Memristor technology

4. How does HP address the business issue of complexity in terms of IT solutions?

A) HP offers a limited numbers of products from which to choose, making the buying decision easier across the board.
B) HP offers end-to-end technology including servers, storage, software, networking, and services designed to meet growing demands.
C) HP servers provide a single safe location to share files, documents, applications, and software.
D) HP focuses on products that are plug and play and that require skills that the customer already has.

5. How should you position the value of HP Technology Services to a customer?

A) Compare the cost of downtime versus the cost of an appropriate HP Care Pack
B) Compare the cost of downtime versus the cost of the standard warranty
C) Compare the cost of an appropriate HP Care Pack with the cost of replacing hardware
D) Compare the cost of the standard warranty versus the cost of supporting the hardware internally

Solutions: