ITILSC-SOA Test Details
The ITILSC-SOA test will be including 8 MCQs, which are scenario-based and will be running for 1.5 hours. Those not using their mother tongue during exam-taking will have 2 hours to complete it. Getting 70% and more is the qualification needed to get the endorsement. For a better perspective of what is contained in the final exam, ensure to take the appropriate training course as it is compulsory and utilize reliable study guides, which will be covered next.
Entry Criteria for ITILSC-SOA Test
If you are in need of training and testing for the ITILSC-SOA exam, the qualification is to first hold the certification that is called the ITIL Foundation. Also, those with the certificates below can qualify for the ITILSC-SOA:
- The ITIL Expert certification in ITSM, which was achieved through the bridging routes of Service Manager or even Practitioner.
- Earlier ITIL V2 Foundation version as well as Foundation Bridge;
How much ITILSC-SOA Exam Cost
The price of the ITILSC-SOA exam is $399 USD.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
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EXIN ITILSC-SOA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Catalogue Management | - Catalogue Structure and Maintenance
|
| Topic 2: Service Level Management | - Performance Management
|
| Topic 3: Organizing, Technology and Implementation | - Technology and Implementation Considerations
|
| Topic 4: Financial Management for IT Services | - Financial Processes
|
| Topic 5: Supplier Management | - Supplier Lifecycle
|
| Topic 6: Service Portfolio Management | - Service Portfolio
|
| Topic 7: Introduction to Service Offerings and Agreements | - Service Management as a Practice
|
| Topic 8: Business Relationship Management | - Customer and Business Relationships
|
| Topic 9: Demand Management | - Demand Analysis
|
