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IBM M2090-740 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Enterprise Content Management Business Value | - Business challenges addressed by Enterprise Content Management
|
| Sales Strategy | - Opportunity qualification and positioning
|
| IBM Enterprise Content Management Portfolio | - Core IBM ECM solutions
|
| IBM ECM Products and Capabilities | - Major product families
|
| Customer Requirements and Solution Positioning | - Identifying customer pain points
|
IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:
Question 1
When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?
A. Do your CSRs need Case Management?
B. How do CSRs do scanning of documents today?
C. Do your Customer Service Reps (CSRs) need workflow to respond to customers?
D. How do CSRs access all information necessary to respond to customer questions?
Question 2
Customers that require Social Tools like blogs and wikis and Back-office ECM solutions also need:
A. IBM Content Navigator
B. IBM WebSphere Portal
C. IBM Connections Content Manager
D. IBM Connections Enterprise Content Edition
Question 3
Which of the following is NOT included in the IBM Records and Retention Management solution?
A. Statement presentment and report management to generate a fast and significant ROI by reducing print and storage costs
B. Advanced visualizations and machine learning technology for records classification to help organizations gain insight into data usage, data value, and clean up legacy data
C. A DoD V5015 Certified Records Management application which supports regulatory compliance for record keeping, automates records capture, records retention and disposition
D. An application to manage the global retention schedule, records taxonomy and legal citation library with auditing support for schedule changes and jurisdictional differences in the retention policy
Question 4
Which of these groups are OnDemands major competitors?
A. ASG/Mobius, EMC, CA
B. C Microsoft, SAP
C. EMC, Microsoft, Oracle
D. Oracle, SAS, Apple
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B |
