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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customizing Relationships and Mappings | 10-15% | - Field mapping - 1:N, N:1, N:N relationships - Relationship behaviors |
| Topic 2: Customizing Forms, Views and Charts | 15-20% | - Chart and dashboard configuration - Form design and layout - View creation and filtering |
| Topic 3: Managing Users, Teams and Security | 20-25% | - User creation and management - Field-level security - Team types and administration - Security roles and privileges |
| Topic 4: Configuring Organizational Structure | 15-20% | - Business units - Deployment models - Inheritance and hierarchy |
| Topic 5: Configuring Auditing and Solutions | 15-20% | - Enabling and managing auditing - Import, export and deployment of solutions - Managed vs unmanaged solutions |
| Topic 6: Customizing Entities and Attributes | 20-25% | - Attribute types and configuration - Entity properties and behaviors - System vs custom entities |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
Question 1
A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?
A. Change the business unit s root business unit.
B. Disable the business unit, change the business unit s organization team and then activate the business unit.
C. Copy the business unit to the new position in the organizational hierarchy.
D. Change the business unit's parent business unit.
Question 2
After installing a Microsoft Dynamics CRM 2011 managed solution, which of the following statements are true? (Choose all that apply.)
A. You can add solution components to the managed solution.
B. You can export the managed solution.
C. Deleting the managed solution will uninstall all of its solution components.
D. You cannot remove solution components from the managed solution.
Question 3
In Microsoft Dynamics CRM 2011, you import a managed solution that includes a custom entity named Locations. All the customization capabilities for the Locations entity other than Can Change Additional Properties are set to False. Which of the following new items can be created for the Locations entity?
A. Fields
B. Forms
C. Views
D. Charts
Question 4
A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)
A. Users assigned to the disabled business unit will be reassigned to the root business unit.
B. Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.
C. Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
D. Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
Question 5
When selecting fields for entity mapping in Microsoft Dynamics CRM 2011, which of the following must be true?
A. Both fields must have the same name.
B. Both fields must have the same requirement level.
C. Both fields must be the same length.
D. Both fields must have the same data type.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C,D | Question 3 Answer: A | Question 4 Answer: C,D | Question 5 Answer: D |
