Microsoft MB3-465 real exam prep : GP 9.0 Field Service Implementation

  • Exam Code: MB3-465
  • Exam Name: GP 9.0 Field Service Implementation
  • Updated: Sep 06, 2026
  • Q&As: 152 Questions and Answers

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Microsoft MB3-465 Exam Syllabus Topics:

SectionObjectives
Inventory and Parts Management- Returns and purchasing
  • 1. Purchase requests
  • 2. Parts returns
- Parts processing
  • 1. Parts consumption
  • 2. Inventory allocation
Billing and Integration- Service billing
  • 1. Post service transactions
  • 2. Generate invoices
- Dynamics GP integration
  • 1. Customer integration
  • 2. Financial and inventory integration
Reporting and Administration- Reporting
  • 1. Service analysis reports
  • 2. Management inquiries
- System administration
  • 1. Security and user management
  • 2. Maintenance utilities
Field Service Setup- Install and configure Field Service
  • 1. System configuration
  • 2. Company setup options
- Service configuration
  • 1. Service types
  • 2. Technician setup
Contracts and Preventive Maintenance- Contract management
  • 1. Create service contracts
  • 2. Contract billing
- Preventive maintenance
  • 1. Maintenance schedules
  • 2. Generate maintenance service calls
Service Call Management- Dispatch management
  • 1. Assign technicians
  • 2. Manage dispatch information
- Service calls
  • 1. Service statuses and scheduling
  • 2. Create and maintain service calls

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