Microsoft MO-400 real exam prep : Microsoft Outlook (Outlook and Outlook 2019)

  • Exam Code: MO-400
  • Exam Name: Microsoft Outlook (Outlook and Outlook 2019)
  • Updated: Sep 14, 2026
  • Q&As: 0 Questions and Answers

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Microsoft MO-400 Value Pack (Frequently Bought Together)

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About Microsoft MO-400 Real Exam

Top Study Guides for Microsoft MO-400 Exam

There are a lot of options that you can go for while you are at your preparation phase. You can choose books, online training courses, practice tests, instructor-led training, and other helpers such as flashcards or diagrams. As for the MO-400 exam, there are a lot of study guides and other books that you can explore to know the required details. For example, you can find the following options while searching on Amazon:

  • Learn Microsoft Office 2019: A comprehensive guide by Linda Foulkes. The name is quite self-explanatory. You will be able to explore Microsoft Office in detail and discover new features that help you run the Office 2019 applications and use them to the maximum.
  • Microsoft Outlook 2016 Step by Step by Joan Lambert. This is another official book that you can buy on the Microsoft Press Store as well. It covers all the details of MS Outlook 2016 and the features of this version;
  • Shelly Cashman Series Microsoft Office 365 & Office 2019 Introductory by Sandra Cable. This book covers the details of Microsoft Office and helps you expand your understanding of software;
  • MOS Study Guide for Microsoft Outlook Exam MO-400 by Joan Lambert. This is a new official guide, which will provide you with an in-depth preparation process for each exam objective;
  • Outlook 2019 For Dummies by Faithe Wempen. This is a good addition to your other manuals that teaches you how to share your calendar, manage email folders, and a lot more;

It is always better to go for several prep resources when you are preparing for your certification test. So, if you use these books with some self-paced or instructor-led courses, you will be able to master all the topics in no time.

If you want to get the skills in working with Microsoft Outlook and be able to demonstrate them as a certified specialist, you can pass the Microsoft MO-400 exam and obtain the Microsoft Office Specialist: Outlook Associate (Outlook and Outlook 2019) certification. With this certificate, you can show your ability to create graphic elements or insert them, send emails and respond to meeting requests, as well as format the message content and customize the Outlook user interface.

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Microsoft MO-400 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage Outlook settings and processes- Perform search operations
  • 1. Search by using advanced find
  • 2. Create search folders
  • 3. Search for messages, calendar items, contacts, and tasks
- Print and save information
  • 1. Save messages in alternative formats
  • 2. Preview message attachments
  • 3. Save message attachments
  • 4. Print message, calendar, contact, and task information
- Customize Outlook settings
  • 1. Change the display of messages, calendar items, contact records, and tasks
  • 2. Configure automatic replies
  • 3. Add accounts
- Configure mail settings
  • 1. Customize reply message settings
  • 2. Create, assign, and modify signatures
  • 3. Specify default fonts for new messages and responses
Topic 2: Manage messages- Insert message content
  • 1. Insert hyperlinks
  • 2. Insert images
  • 3. Add signatures to individual messages
- Organize and manage messages
  • 1. Move messages between folders
  • 2. Sort messages
  • 3. Create folders
  • 4. Change the display of messages
  • 5. Flag received messages
  • 6. Ignore conversations
  • 7. Categorize messages
- Create messages
  • 1. Add or remove message attachments
  • 2. Use @mention
  • 3. Set the importance and sensitivity of outgoing messages
  • 4. Designate recipients by using CC and BCC
  • 5. Forward and reply to messages
  • 6. Flag outgoing messages for follow up
Topic 3: Manage schedules- Create and manage calendars
  • 1. Set calendar work times
  • 2. Manage multiple calendars
- Organize and manage appointments, meetings, and events
  • 1. Invite meeting participants
  • 2. Configure reminders
  • 3. Update individual or recurring calendar items
  • 4. Respond to invitations
  • 5. Forward calendar items
- Create appointments, meetings, and events
  • 1. Set availability for calendar items
  • 2. Cancel meetings
  • 3. Create calendar items from messages
  • 4. Set up meetings by using the scheduling assistant
  • 5. Create recurring calendar items
  • 6. Set calendar item times and time zones
Topic 4: Manage contacts and tasks- Create and manage tasks
  • 1. Create and manage tasks
- Create and manage contact groups
  • 1. Create and delete contact groups
  • 2. Update contacts within contact groups
  • 3. Delete contact group members
  • 4. Add contacts to existing contact groups
- Create and manage contact records
  • 1. Edit contact information
  • 2. Share contacts
  • 3. Import contacts from external sources

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