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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

Question 1

Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A. Option A
B. Option C
C. Option D
D. Option B

Question 2

You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?

A. custom-fields: "54:8"
B. custom_fields: "{\"S4\":\"8\"}
C. custom_fields: "{\"8\":\"54\">
D. custom-fields: "{"54":"8"}"

Question 3

You areimplementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?

A. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
B. Set the timeout attribute to null and callthe global offerchat () method.
C. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
D. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.

Question 4

You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?

A. writing to the notes field of the object on which you are performing CPM actions
B. writing to a custom logging table within the CPM code
C. logMsasage ( "message" ) ;
D. the log files maintained in the configuration panel in the console

Question 5

In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)

B)

C)

D)

E)

A. Option A
B. Option C
C. Option D
D. Option E
E. Option B

Solutions: