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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Networking | - IP networking fundamentals for SME solutions - SIP trunking and PSTN integration |
| System Configuration and Administration | - User and extension management - Basic system setup and provisioning |
| Telephony Features and Services | - Call routing and call handling features - Voicemail and messaging services |
| Troubleshooting and Maintenance | - Maintenance procedures and upgrades - Common system faults and diagnostics |
| SME Communications Solutions Overview | - Avaya SME product architecture and components - Deployment models for small and medium enterprises |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Click the Exhibit button.
A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?
A) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
B) You need to buy additional licenses
C) All cards may not be seated correctly.
D) Embedded Voicemail is not running properly.
2. Which method can be used to verify if the IP telephone .bin files have been upgraded.
A) Verify the file names from the telephone menu.
B) Verify that the .bin file is in the Manager folder.
C) Verify from Call Status.
D) Verify from the extension from in the Manager application.
3. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?
A) Voicemail Pro with IMS
B) Voicemail Pro with UMS
C) Unified Messaging
D) Message Manager
E) Outcalling
4. On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?
A) SIP Calls will be routed by the IP office routing table.
B) SIP Calls will be routed by the IP office NAT table.
C) SIP Calls will be routed on LAN 2 because " Open Internet" is a direct connection to the internet.
D) SIP Calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
5. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us
A) Office Softconsole
B) Office Voice Portal
C) Office Phone Manager Pro
D) Office Video Softphone
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
