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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
1. When deciding on the setup of Avaya Contact Recorder you need to choose between
G.729 and G.711 as codecs.
What are implications of recording calls using G.711 rather than G.729? (Choose two.)
A) The storage space requirements for Quality Monitoring will be different from bulk recording.
B) The quality will be a little lower for bulk recording, but a little better for Quality Monitoring.
C) Several times more bandwidth will be needed between the recorder and secure.
D) Bulk recording capacity of a given server will be about halved.
2. To check the CPU utilization of the Avaya Contact Recorder Server, which two items could you use? (Choose two)
A) The linux var logs
B) The Linux top command
C) The CPU utilization page in the Avaya Contact Recorder web client
D) The windows 2008 Resource Monitor
3. You receive an alarm on Avaya Contact Recorder saying a vacuum will be performed during the next restart, but you cannot afford to have the recorder do this on its next restart.
How can you defer or postpone the vacuum process?
A) Go to General Setup - - > Recorder and change "Allow Full Databse Vacuum on startup if required".
B) Change the default Vacuum interval of 180, using properties file.
C) Go to General Setup - - > Recorder and change "Retain call details".
D) Free up space on the /vr Partition.
4. A customer cannot connect to the Avaya Contact Recorder Server's web client.
Which log should you check?
A) The var logs
B) The Catalina logs
C) The Tomcat Logs
D) The usage report logs
5. For an Avaya Quality Monitoring Server, which three items should be backed up? (Choose three)
A) eCorder directory
B) postgressql directory
C) Avaya Quality Monitoring Windows Register key
D) Avaya Quality Monitoring Database
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B,D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A,C,D |



