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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Optimization | 15% | - Diagnostic tools and logs - Common issues and resolution - Performance optimization |
| Topic 2: System Administration and Features | 25% | - System maintenance and backup - Call routing and dial plan configuration - User and extension management - Voice features and services |
| Topic 3: IP Office Platform Architecture | 20% | - Server Edition and 500V2 architecture - IP Office editions and feature sets - Hardware and software components - Deployment models and sizing |
| Topic 4: Installation and Initial Configuration | 25% | - Basic system configuration - Software installation and upgrade - Pre-installation planning and requirements - Network integration and IP connectivity |
| Topic 5: Applications and Endpoints | 15% | - Integration with third-party systems - Unified Communications applications - Avaya endpoints and telephones |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. What is the maximum number of simultaneous calls supported by a single BRI trunk on IP Office?
A) 2
B) 16
C) 4
D) 8
2. What is the maximum number of analog trunks supported by an IP500 V2?
A) 12
B) 16
C) 4
D) 8
3. What is the maximum number of Voicemail Pro channels supported on Server Edition?
A) 20
B) 40
C) 150
D) 250
4. What is the purpose of the IP Office "Incoming Call Route"?
A) To manage voicemail mailboxes
B) To monitor call quality
C) To route incoming calls to destinations
D) To configure outgoing call routes
5. What is the maximum number of auto-attendant menus supported by Voicemail Pro?
A) 50
B) 200
C) Unlimited
D) 100
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |
