Salesforce AP-222 real exam prep : Public Sector Solutions Accredited Professional

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

A public sector agency has implemented Public Sector Solutions for managing their Grants program. The agency authorities have received a complaint from an applicant whose eligibility was declined for the program. How should the agency authorities check how the eligibility was determined for this application record?

A. Do testing with relevant data sets and check how each test behaves
B. Use Salesforce debug logs using Developer Console to understand how the eligibility is being determined
C. Use Decision Explainer to understand how the decision was made
D. Use Public Sector Solutions - Selection Explainer to understand how the selection was made

Question 2

A public sector agency is looking to digitize its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

A. Create a custom Case Record Type and leverage a prebuilt Contact Support Form
B. Build a digital experience site using pre-configured emergency response management (ERM) specific template
C. Build a digital experience site using the Help Center template based on the agency's requirement
D. Leverage prebuilt Emergency Service Request flow.

Question 3

Bohahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Permits received over 12 months require additional manager sign-off before approval. For regulatory compliance, the application's history and approval must be auditable. What will the technical consultant suggest to Bohahaven as the solution for this requirement?

A. Implement Business Rules Engine to identify applications over 12 months and train staff to use Chatter to request approval from their manager.
B. Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.
C. Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.
D. Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.

Question 4

A Consultant has been asked to create a widget that aggregates and calculates information from multiple unrelated objects. Working with OmniStudio, which tool can accomplish this declaratively?

A. Integration Procedures
B. MuleSoft Integration
C. SOQL Queries
D. Apex Classes

Question 5

What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A. Expression Maps
B. Decision Tree
C. Decision Matrix
D. Decision Table
E. Expression Sets

Solutions: