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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| SAP Sales Cloud Overview | - Solution positioning and architecture - Core business scenarios |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Leads can be:
- A. Converted into a Quote
- B. Converted into an Opportunity
- C. Converted into a Service Ticket
- D. Converted into an Account
Correct Answer: B,D 🗳️
You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
- A. Port Type Package
- B. Description
- C. Category
- D. Port Binding
Correct Answer: D 🗳️
Based on which opportunity attributes can you create a sales forecast? (2 correct answers)
- A. Weighted Revenue
- B. Expected Revenue
- C. Total Contract Value
- D. Negotiated Value
Correct Answer: B,D 🗳️
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
- A. You create different contacts for each account
- B. You merge both accounts and create the contact record for that account
- C. You create the contact for the first account and add the same contact to the second account
- D. You create the contact master record only and add it to the account hierarchy
Correct Answer: C 🗳️
Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
(3 correct answers)
- A. Binding confirmation
- B. External procurement
- C. Full delivery on requested date
- D. No confirmation
- E. Late delivery or insufficient quantity
Correct Answer: C,D,E 🗳️
