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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Industry Knowledge | - Customer experience in retail environments - Retail operations and business processes |
| Sales Methodology | - Consultative selling approach - Competitive positioning and differentiation |
| Implementation and Deployment Considerations | - Post-sales support and maintenance concepts - Solution deployment lifecycle |
| Solution Positioning and Value Selling | - Mapping IBM solutions to business needs - Identifying customer requirements |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
In which segment do retailers focus on a narrow market or niche?
- A. Food Service and Hospitality
- B. General Merchandise
- C. Specialty
- D. Chain Drug/Grocery
Correct Answer: C 🗳️
The AnyPlace Kiosk is availablein which flat-panel touch screen sizes?
- A. 15-inch, 17-inch, 19-inch
- B. 14-inch, 17-inch, 19-inch
- C. 17-inch, 19-inch, 21-inch
- D. 15-inch, 17-inch, 21-inch
Correct Answer: A 🗳️
Explanation: Only visible for Real4Prep members. You can sign-up / login (it's free).
Which retail segment provides a high level of service in an area of typically less than 8,000
square feet?
- A. Specialty Retail
- B. Food Service and Hospitality
- C. General Merchandise
- D. Chain Drug/Grocery
Correct Answer: A 🗳️
Explanation: Only visible for Real4Prep members. You can sign-up / login (it's free).
Which POS application is designed for specialty and general merchandise retail environments?
- A. SurePOS Application Client/Server Environment (ACE)
- B. Supermarket Application (SA)
- C. General Sales Application (GSA)
- D. Store Management Application (SMA)
Correct Answer: C 🗳️
Explanation: Only visible for Real4Prep members. You can sign-up / login (it's free).
Which program allows you to perform remote configuration and proactive monitoring of store systems?
- A. WebSphere Remote Server (WRS)
- B. Remote Management Agent (RMA)
- C. Store Integrator (SI)
- D. Data Integration Facility (DIF)
Correct Answer: B 🗳️
Explanation: Only visible for Real4Prep members. You can sign-up / login (it's free).
