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Salesforce Certified Slack Consultant Sample Questions:

1. According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A) Annually
B) Quarterly
C) Ad hoc
D) Monthly

2. What are three actions a client should take when preparing for a grid migration?

A) Disconnect Slack Connect channels.
B) Ensure user emails match SSO.
C) Accept the migration invitation.
D) Remove all apps from migrating workspaces.
E) Remove all guests from migrating workspaces.
F) Address duplicate usernames.

3. Your client recently acquired a company that has a more mature level of Slack usage. To streamline processes and facilitate cross-departmental collaboration your client is upgrading to Enterprise Grid, but they need your recommendation on how to best balance Slack maturity levels, use cases and change management needs.
Your client primarily uses email to socialize company announcements, while the company it acquired primarily uses Slack. Additionally, the client is working hard to ensure that the leadership teams from both companies have visibility and input with the Enterprise Grid project to result in a smooth transition.
Which Communication Plan component(s) will you customize to meet your client's needs?

A) Customized emojis and delivery method
B) Sender(s) of the communication and delivery method
C) Sender(s) of the communication only
D) Delivery method only

4. How often should you recommend that your client conduct a guest and channel clean-up?

A) Annually
B) Ad-hoc
C) Weekly
D) Monthly

5. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will remain as a Slack Connect channel.
B) It will be converted to a private multi-workspace channel.
C) It will be converted to a public multi-workspace channel.
D) It will be converted to a single workspace channel in the migrating workspace.

Solutions: