Get Started: PEGAPCDC85V1 Exam [2021] Dumps Pegasystems PDF Questions
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Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:
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NEW QUESTION 30
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 0
- B. 1
- C. 75 emails 25 SMSes
- D. 75 SMSes and 25 emails
Answer: D
NEW QUESTION 31
U+ Bank has decided to use the Pega Customer Decision Hubtm to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION 32
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.
Answer:
Explanation:
NEW QUESTION 33
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hubtm. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
Answer:
Explanation:
NEW QUESTION 34
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have rejected the offer.
- B. Similar customers have ignored the offer.
- C. Similar customers have purchased other offers.
- D. Similar customers have shown interest in the offer.
Answer: C
NEW QUESTION 35
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
- A. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
- B. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
- C. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
- D. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
Answer: B
NEW QUESTION 36
When a customer is offered an action that they already accepted, this is because_________.
- A. the strategy is not customized to exclude previously accepted offers
- B. the actions are filtered based on eligibility
- C. the customer intent was captured incorrectly
- D. there are no suppression rules defined
Answer: C
NEW QUESTION 37
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
- A. Context weighting
- B. Action value
- C. Business weighting
- D. Propensity
Answer: A
NEW QUESTION 38
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Reebok, Puma, Adidas, Nike
- B. Nike, Adidas, Puma, Reebok
- C. Nike
- D. Reebok
Answer: D
NEW QUESTION 39
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Select different audience sample with similar profile
- B. Select Refresh the audience
- C. Run the starting population segment daily
- D. Trigger an external ETL (Extract-Transform-Load) process
Answer: C
NEW QUESTION 40
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?
- A. Dynamic template
- B. File template
- C. Email treatment
- D. Output template
Answer: A
NEW QUESTION 41
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suppression rules
- B. Eligibility
- C. Suitability
- D. Applicability
Answer: C
NEW QUESTION 42
U+ Bank, a retail bank, uses Pega Customer Decision Hubtm for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)
- A. Engagement policies
- B. Context weighting
- C. Business levers
- D. Contact policies
Answer: A,C
NEW QUESTION 43
To access a property from an unconnected component, you use the____________.
- A. dot-property value directly
- B. customer-dot-property construct
- C. property value
- D. component-dot-property construct
Answer: D
NEW QUESTION 44
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.
How do you configure the engagement policies to implement this requirement?
Answer:
Explanation:
NEW QUESTION 45
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
- A. Add three contact policies that correspond to the three risk segments.
- B. Add a decision table to a decision strategy and pass the credit score as the parameter.
- C. Add the risk segmentation rules in the Results tab of the scorecard rule.
- D. Add a decision table to a decision strategy and reference it in the scorecard component.
Answer: A
NEW QUESTION 46
U+ Bank wants to use Pega Customer Decision Hubtm to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?
(Choose Two)
- A. Add contact policy rules
- B. Enable web channel
- C. Define the starting population
- D. Map the real-time container to a business structure level
Answer: B
NEW QUESTION 47
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