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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Macintosh Hardware | - Hardware Identification and Specifications - Hardware Repair Procedures - Macintosh System Components |
| Macintosh Troubleshooting | - System Recovery and Repair - Software Troubleshooting - Hardware Diagnostics |
| Apple Service Procedures | - Repair Safety and Handling Procedures - Service Documentation and Resources |
| Macintosh Operating System Support | - System Administration - User Support and Maintenance - Mac OS Installation and Configuration |
Apple Macintosh Service Certification Sample Questions:
You should periodically _____ your ESD mats.
- A. replace
- B. turn over
- C. disconnect
- D. clean
Correct Answer: D 🗳️
Apple sells customer information to other marketers.
- A. False
- B. True
Correct Answer: A 🗳️
How should you handle an embedded battery once it has been removed from a Mac Book Air (Late 2010)? SELECT TWO:
- A. Grasping the cells packs.
- B. Use both hands.
- C. Use either needle-nose pliers or metal tongs.
- D. Compressing the top and bottom.
- E. By the edges.
Correct Answer: B,E 🗳️
Explanation: Only visible for Real4Prep members. You can sign-up / login (it's free).
You are about to begin disassembly of an iMac (27-inch, Mid 2010) to replace the LCD display.
Which TWO of the following tools are required to do this? SELECT TWO
- A. Anti-static, lint-free gloves
- B. Suction cups
- C. Multimeter
- D. Torx T-15 driver with 5 inch shaft
- E. Service stand
Correct Answer: A,B 🗳️
Explanation: Only visible for Real4Prep members. You can sign-up / login (it's free).
Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?
- A. Both types of displays have components that are individually replaceable.
- B. Both types of displays use fluorescent lights.
- C. Both types of displays use light emitting diodes.
- D. Both types of displays are diagnosed identically.
Correct Answer: D 🗳️
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