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Certification Path
The ACMT 2016 MAC Service certification path includes only one MAC-16A certification exam.
Reference: https://support.apple.com/en-us/HT205734
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Apple MAC-16A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Safety & Service Fundamentals | 20% | - Electrical and mechanical safety procedures - Use of Apple service tools and documentation - ESD protection and handling guidelines |
| Mac Hardware Architecture | 25% | - Power systems, display, storage, and peripherals - Identification of Mac models and components - Internal hardware layout and connectivity |
| Troubleshooting & Repair | 25% | - Hardware and software issue isolation - Systematic diagnostic methodologies - Replacement procedures and verification |
| Service & Customer Best Practices | 5% | - Apple service policies and compliance - Customer communication and documentation |
| OS X El Capitan & Software | 25% | - File systems, permissions, and network configuration - Installation, recovery, and startup process - System preferences, user accounts, and security |
