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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Time Machine | 5% | - Apply Apple-recommended troubleshooting procedures for Time Machine - Understand Time Machine features and benefits |
| Topic 2: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Topic 3: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 4: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Topic 5: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 6: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 7: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Topic 8: File System | 5% | - Evaluate and isolate file system problems |
| Topic 9: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 10: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 11: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Topic 12: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 13: Networking | 5% | - Evaluate wired and wireless network connectivity problems - Configure and set up Apple wireless networks for client access |
| Topic 14: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Topic 15: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
Apple OS X Yosemite Troubleshooting Sample Questions:
Jim purchased an app from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?
- A. Sign in to his account in the Mac App Store, click Purchases, and then install the app.
- B. Open iTunes, click on "Purchased on the Mac App Store" in the Store, then install the app.
- C. Use Back to My Mac screen sharing to use the app on the iMac.
- D. He must purchase the application again on the Mac A pp Store to install on the MacBook Pro.
Correct Answer: A 🗳️
Which of the following connection interfaces for external drives are supported by Time Machine? SELECT FOUR.
- A. SuperDrive
- B. P-ATA
- C. USB 2.0 Drive plugged into Airport Express
- D. USB 2.0
- E. FireWire 400/800
- F. SCSI-S
- G. Thunderbolt
- H. USB 3.0
- I. iPad Classic in disk mode
Correct Answer: D,E,G,H 🗳️
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Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?
- A. AirDrop does not support files larger than 5GB.
- B. The iMac (Early 2009) does not support AirDrop.
- C. OS X Yosemite cannot AirDrop with OS X Mountain Lion.
- D. On the MacBook Air, Randall must first click "Don't see who you're looking for?'
Correct Answer: D 🗳️
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At which stage in the startup process does the Mac know which startup disk to choose?
- A. Boot Loader
- B. Software
- C. Hardware
- D. Firmware
Correct Answer: A 🗳️
Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never
displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?
- A. Console
- B. Disk Utility
- C. Verbose mode
- D. Activity Monitor
Correct Answer: B 🗳️
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