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Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam Certification Path
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Introduction to Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam
The system consultant qualification can be earned by completing the CIC Core and Interaction Center Certified Engineer Bootcamp exams (GCP7-CSIP). This certification provides the student with the knowledge and skills needed to implement and support the Interaction Center Platform. The student can think about the Customer Interaction CenterTM (CIC) architecture and adapt what they've learned to a device implementation using the Interaction Center Platform.
Genesys GE0-707 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture & Overview | 20% | - PureConnect / SIP Server architecture
|
| Topic 2: SIP & Station Configuration | 25% | - SIP addressing & dial plan
|
| Topic 3: Administration & Reporting | 10% | - Interaction Administrator
|
| Topic 4: ACD & Routing | 15% | - ACD and skills-based routing
|
| Topic 5: Licensing & Security | 15% | - License management
|
| Topic 6: Installation & Deployment | 15% | - Server installation
|



