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Salesforce Certified Sales Cloud Consultant Sample Questions:
1. The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.
What should the consultant recommend to document the decision- makers and influencers?
A) Create @ report showing Contacts with executive job titles.
B) Update Primary Contact on all Opportunities.
C) Use Contact Roles on the Opportunity object.
2. Cloud Kicks is implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system.
Which stage of the project lifecycle does this fall under?
A) Initiate
B) Execute
C) Plan
3. Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?
A) Create a formula field to track Campaign Influence.
B) Customizable Campaign Influence for reporting.
C) Create a reporting snapshot for Campaign Influence.
4. Sales reps at Universal Containers want to know when a customer or prospect contact opens an email the reps sent so they can follow up with the contact shortly afterward.
Which tool should a consultant recommend to meet the requirement?
A) Einstein Activity Capture
B) Salesforce Inbox
C) Enhanced Email
5. After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.
Which step should the consultant take to troubleshoot the issue?
A) Check the Sales Insights Integration User profile configuration.
B) Reconfigure the Einstein Lead Scoring app.
C) Confirm users have the feature license assigned.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |



