Dumps of Sales-Cloud-Consultant Cover all the requirements of the Real Exam [Q116-Q139]

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Dumps of Sales-Cloud-Consultant Cover all the requirements of the Real Exam

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NEW QUESTION 116
UC has set accounts, contacts and opportunities to private. Sales Rep manage the account for which they are
the account owner. The company also employs sales specialist to assist sales rep on deals. What should a
consultant recommended to allow sales specialist to see account information and any opportunity information
associated with the account?

  • A. Add the sales specialist to the account team and assign them read access to the opportunity.
  • B. Assign the sales specialist to the same profile as Account owner.
  • C. Share opportunity manually with the sales specialist and assign them read access.
  • D. Assign the sales specialist to the same role in the role hierarchy as account owners.

Answer: A

 

NEW QUESTION 117
Sales representatives at universal containers want to share product specification with customers who do not have salesforce access. These customers should only be allowed to preview the document in the browser without download permissions. What solution should a consultant recommend to meet this requirement?

  • A. Upload the file to content and disable the download delivery option.
  • B. Upload the file to documents and enable the externally available option.
  • C. Upload the file to chatter files and enable the password protection option.
  • D. Upload the file to chatter files and disable the download delivery option.

Answer: A

 

NEW QUESTION 118
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent', Which solution should the consultant recommend to meet this requirement?

  • A. Add the Sharing button to the page layout so sales reps can share Contacts as needed.
  • B. Set up Account Teams with defaults for each sales rep.
  • C. Change the Contact OWD to Private and create sharing rules to grant visibility.
  • D. Use Apex Managed Sharing to automatically share any new Contacts.

Answer: B

 

NEW QUESTION 119
CORRECT TEXT
When converting a lead associated with a campaign, will the campaign be associated to
the account on conversion?

Answer:

Explanation:
No
. Campaigns are typically associated with Opportunity. 'Primary Campaign Source' is the field that tracks the campaign associated with a lead prior to lead conversion. This value can be manually changed in the lead detail. It provides 100% of the amount revenue credited to the specified campaign.

 

NEW QUESTION 120
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?

  • A. Reduce the number of opportunity stages and report on forecast category.
  • B. Reduce the number of Opportunity stages and report on probability.
  • C. Align forecast categories to multiple Opportunity stages and report on forecast catecory.
  • D. Align Opportunity stages with probabiity and use collaborative forecasts for reporting.

Answer: D

 

NEW QUESTION 121
Universal Containers purchased Knowledge and would like to implement it as soon as possible. What approach should a consultant recommend?

  • A. Create a Knowledge Visualforce component within the Salesforce Console for Service
  • B. Activate Knowledge One on the case detail page
  • C. Activate Knowledge One within the Salesforce Console for Service
  • D. Create a Knowledge Visualforce component on the case detail page

Answer: C

 

NEW QUESTION 122
Universal Containers wants to allow its Salesforce users to view and update customer billing information from the company's invoicing system within a separate Salesforce org.
What should a consultant implement to meet this requirement?

  • A. Salesforce Connect and External Objects
  • B. Workflow Rules and Outbound Messaging
  • C. My Domain and Single Sign-On
  • D. Ce Nightly scheduled Batch Data jobs

Answer: A

 

NEW QUESTION 123
Which of the following statements are true about an end user's forecast? (Select all that apply)

  • A. This aggregate can be both dollars or revenue and units of products
  • B. This aggregate can be units of products
  • C. Rolls up according to the forecast hierarchy
  • D. This aggregate can be dollars of revenue
  • E. Is updated in the system every evening at 5 pm

Answer: A,B,C,D

 

NEW QUESTION 124
CORRECT TEXT
What is the amount of bandwidth allocated to content deliveries within a 24hr period?

Answer:

Explanation:
1 GB. If a recipient tries to view a delivery when a rate limit has been exceeded a notification message displays asking the user to tryagain later.

 

NEW QUESTION 125
Acompany has these requirements for dealing with Cases:
- Handled efficiently and by the right agents
- Distributing the load so that agents do NOT have to manually select the next Case to work Which two Omni-Channel features will assist in this routing and distribution? Choose 2 answers

  • A. Route to agents with the most cases closed for that topic.
  • B. Route to agents staffing the assigned overflow queues.
  • C. Route to agents with the least amount of active assigned work.
  • D. Route to agents with the mostcapacity to take on new work.

Answer: C,D

 

NEW QUESTION 126
CORRECT TEXT
If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?

Answer:

Explanation:
No
. Historical changes and fluctuations are not stored.

 

NEW QUESTION 127
Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?

  • A. Joe and anyone above him in the role hierarchy will be able to access the three records
  • B. Joe, all members of the public group, and Joe's Team will be able to access the three records
  • C. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.
  • D. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role '-' hierarchy will be able to access the three records.

Answer: C

 

NEW QUESTION 128
Universal Containers customer support management wants to provide proactive communications to customers who are likely to provide low customer satisfaction (CSAT) scores. Which two customer-related metrics should the customer support management analyze? Choose 2 answers

  • A. Escalated cases by account month-to-date
  • B. Time spent by account year-to -date
  • C. High-priority cases opened by account month-to-date
  • D. New Cases opened by account channel

Answer: C,D

 

NEW QUESTION 129
CORRECT TEXT
If a user is deactivated what happens to their Chatter settings?

Answer:

Explanation:
If
Chatter is enabled and a user is deactivated, the user is removed from Following and Followers lists.

 

NEW QUESTION 130
You want to sync a new quote with its opportunity, but an old quote is already syncing. What should you do first?

  • A. Uncheck the syncing checkbox for the old quote
  • B. Open new quote detail page so you can start syncing process
  • C. Stop the syncing for the old quote
  • D. Check the syncing checkbox for new quote in the quote related list on the opportunity

Answer: C

 

NEW QUESTION 131
Universal Containers currently uses the customizable forecasting feature. A sales representative at Universal
Containers has four opportunities for the current quarter that are detailed below:
* $3,500 opportunity in the Best Case forecast category
* $2,000 opportunity in the Commit forecast category
* $1,000 opportunity that has been closed/won
* $1,000 opportunity that has been lost
What are the sales representatives Best Case forecast for the current quarter?

  • A. $2,000
  • B. $6,500
  • C. $5,500
  • D. $3,500

Answer: B

 

NEW QUESTION 132
Cloud Kicks has two sales divisions:
a franchise sale division and a public sales division.
The sales representatives for each division have their own user profiles and person Accounts. The franchise sales division sales representatives cannot create person Accounts, and they should only be able to set up franchise Accounts. What should the Consultant recommended to meet this requirement?

  • A. Remove person Account record types from the franchise sales division's sales representative user profile
  • B. Hide the Person Account checkbox from the franchise sales division's sales representative user profile through Field-level Security.
  • C. Ensure that the "Disable Person Accounts" permission on the franchise sales division's sales representative user profile is checked
  • D. Utilize Divisions to hide person Account from the franchise sales division's sales representative user profile

Answer: A

 

NEW QUESTION 133
The Cloud Kicks marketing team wants to view and report in Lightning on any opportunities created as a result of 2 Campaign. Which two choices should a consultant recommend meeting the requirement?
Choose 2 answers

  • A. Use Data Loader to export Opportunity and Campaign Influence and merge the results.
  • B. Create a joined report between Opportunity and Campaign to show influence.
  • C. Enable Customizable Campaign Influence in Setup.
  • D. Add the Campaign Influence related list to the Opportunity page layouts.

Answer: A,D

 

NEW QUESTION 134
The shipping department at Universal Containers is responsible for sending product samples as part of the sales process. When an opportunity moves to the "sampling" stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity. How can this requirement be met using a workflow email?

  • A. Create it on the opportunity product using a Visualforce email template.
  • B. Create it on the opportunity using a Visualforce email template.
  • C. Create it on the opportunity product using an HTML email template.
  • D. Create it on the opportunity using a HTML email template.

Answer: B

 

NEW QUESTION 135
If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?

Answer:

Explanation:
No. Historical changes and fluctuations are not stored.

 

NEW QUESTION 136
During a Discovery session at Cloud Kicks, a topic is highlighted that
How should the consultant proceed?

  • A. Define and submit a change order for the new items.
  • B. Conduct another Discovery session.
  • C. Continue work because it is covered by the warranty.
  • D. Revise the timeline for the new items.

Answer: A

 

NEW QUESTION 137
Customizable Forecasting must be enabled by Salesforce.com Support. True or False.

Answer:

Explanation:
False. An Admin can do it in Setup.

 

NEW QUESTION 138
How is the campaign influence for opportunities impacted when a contact is associated to an opportunity in a contact role, if the influence timeframe for a campaign is 60 days?

  • A. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
  • B. All contacts associated with campaigns will be added to the campaign influence related list.
  • C. All campaigns created within the last 60 days will be added to the campaign influence related list.
  • D. Campaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.

Answer: D

Explanation:
Explanation

 

NEW QUESTION 139
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