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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. In the Configure stage of the services lifecycle. What is the Image and Application Service? (Select two.)

A) the ability to include the customer logo during the booting process
B) the ability to load old BIOS versions on new devices
C) the ability to modify, validate, and test customer-supplied images
D) the ability to protect PCs with physical anti-theft tagging
E) the ability to build new PC images per customer specifications

2. Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

A) Next Business Day onsite + Labeling and Tagging
B) Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security
C) Deinstallation + Image load + Installation services
D) Installation services + Labeling and Tagging + Data and Device Security

3. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

A) HP Sales Central
B) HP Channel Services Network
C) HP Care Pack Central
D) HP Support Center

4. What does the HP Partner First Portal allow partners to do? (Select two.)

A) access information about HP hardware & services
B) create a quote
C) access business selling tools, training, and other resources such as HP Sales Central
D) check warranty coverage
E) register and track services

Solutions: