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Nokia SDM Certification - PS NSOP Sample Questions:

1. Which statement BEST describes the key requirements for setting up Field Operations tools and process?

A) Ensure effective Work Force Management and Subcontractor Mgt process and tools.
B) Ensure effective contractor management and Spare Part Management process and tools.
C) Ensure effective Work Force Management and Spare Part Management process and tools.
D) Ensure effective Work Force Management and contractor Mgt process and tools.

2. NSN are required under the outsourcing contract to setup a local NOC for which the location, size, people and tools are already agreed - what are the other key considerations?

A) NOC managers are only responsible for location, size and tools.
B) IT and OSS connectivity; Security system and process; Workstations; Telephones; Environmental H&S.
C) Security system and process, IT and OSS connectivity, LAB for HW and SW test.
D) IT and OSS connectivity; Air Conditioning system; Parking, Canteen.

3. Which description is MOST descriptive of Network Operations in an Operator organisation?

A) Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.
B) Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
C) Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.
D) Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.

4. What are the correct planning horizons for short-term and long-term resource planning?

A) Short-term: 2 weeks, long-term: 6 months.
B) Short-term: 8 weeks, long-term: 13 months.
C) Short-term: 4 weeks, long-term: 8 months.
D) Short-term: 12 weeks, long-term: 12 months.

5. In an outsourcing deal what activity is the assessment and verification of all customer information relevant for NSN to build its technical and commercial solution for a deal prior to contract signing?

A) Joint Evaluation.
B) Discovery Period.
C) Due Diligence.
D) Contract Negotiation.

Solutions: