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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Printing Ecosystem and Solutions Positioning | - Competitive positioning and value selling - HP printers, software, and services ecosystem |
| Workflow and Digital Transformation | - Digitization and automation of document processes - Document workflow optimization |
| Print and Document Management Solutions | - Print management and cost control solutions - Job accounting and usage tracking - Secure printing and document protection |
| HP Document Solutions Sales Fundamentals | - Understanding customer printing and document workflows - Value positioning of HP Document Solutions |
HP Selling HP Document Solutions Sample Questions:
What are the benefits of an HP document solution sale to both you and your customer?
- A. increased sales of printers and a great deal for the customer
- B. increased sales of MFPsand greater customer satisfaction
- C. higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
- D. higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
What do IT departments need to do to gain support for new projects?
- A. satisfy the issues raised by finance and purchasing departments
- B. ensure the project meets overall business strategy and identify the beneficiaries
- C. satisfy the issues of implementation, roll out, and support
- D. ensure the project comes in on budget
Which question can a salesperson ask a customerto ascertain if the customer is a potential prospect for an access control solution from HP?
- A. Do you need to securely deploy new printers?
- B. Do you want to deploy HP printers on non-HP platforms?
- C. Do you require bill heavy print users?
- D. Would you like to restrict unauthorized output?
