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HP HP2-N55 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ECM Market and Business Challenges | 20% | - Business value of ECM solutions - Customer pain points and compliance risks - Industry trends and drivers |
| Selling and Opportunity Management | 20% | - Handling objections and closing - Presenting value propositions - Needs assessment and discovery |
| Solution Positioning and Differentiation | 25% | - Competitive landscape - Key differentiators and use cases - Aligning solutions to customer requirements |
| HP ECM Solution Portfolio | 35% | - HP Process Automation and workflow - HP WorkSite / Records Manager - HP TeleForm and capture solutions - HP ControlPoint and governance tools |
HP Selling HP Enterprise Content Management Solutions Sample Questions:
What is an example of a policy?
- A. The lifecycle of a document from creation through to presentation in court
- B. Connecting information in remote sites to all mobile workers' access
- C. Finding duplicates and moving to lower cost storage, archiving, disposing, or declaring as a record
- D. The ability to digitize paper process
What is a primary concern of a CCO?
- A. Managing data growth while reducing IT cost and complexity
- B. Managing silos of information in different repositories
- C. Compliance with regulatory requirements
- D. Improving yield and increasing customer loyalty
What are the three "use cases" in the ECM modular solution portfolio?
- A. Digitize and automate, work and collaborate, govern
- B. Scan and automate, share and collaborate, manage
- C. Digitize and save, work and share, manage
- D. Scan and file, share and collaborate, govern
What do HP Records Management, Information Governance, and ControlPoint give an organization the ability to do7
- A. Capture documents
- B. Release a document to a process
- C. Manage and add policy
- D. Identify sensitive information
